Have a question? You’re in the right place! At Moroccanism, we are committed to providing premium natural products, exceptional customer service, and a seamless shopping experience.
If you can’t find the answer you’re looking for, don’t hesitate to contact us directly by chat. We’re here to help! .
Yes, all our products are 100% natural, made from carefully selected ingredients sourced from local Moroccan cooperatives. Each product meets the highest standards of quality and authenticity.
Our ingredients come directly from southern Morocco, sourced from local cooperatives committed to sustainable and ethical practices. Each ingredient is carefully selected to ensure optimal quality.
For any inquiries about discounts and special offers, please contact our customer service team directly. They will be happy to assist you.
We deliver across Canada: 1 to 2 business days for Quebec. 3 to 4 business days for the rest of Canada. Shipping is free for all orders on our store.
Yes, you can contact our support team via chat or email to arrange this.
We accept most credit and debit cards, as well as PayPal.
Yes, we offer bundles and group deals. To check their availability, please visit the "Our Products" page on our website.
For hygiene and compliance reasons, our products cannot be returned once opened. This ensures that every customer receives a new and untouched product. However, if the product doesn't please you, you are still elligible for a refund. We stand by our products.
Yes, our products are designed to suit all skin and hair types, including the most sensitive ones. Thanks to their 100% natural and gentle ingredients, they provide universal benefits tailored to the diverse needs of each skin and hair type.
No, all our products are 100% natural, handmade, and free from artificial ingredients, parabens, sulfates, or other chemical additives. Each formula is carefully crafted to ensure a healthy and authentic experience.
Once your order is confirmed, you will receive a confirmation email with a tracking number. You can track your package directly through the provided link or by visiting the "Order Tracking" section on our website.